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Privacy Policy

Last updated: 28 August 2026

This Privacy Policy explains how Herlev Pharma Service ApS (“we”, “us”, or “our”) collects and processes personal data when you visit our website or contact us.

We are the data controller for the processing of personal data described in this policy.

If you have any questions about how we process personal data, please feel free to contact us. You will find our contact details at the bottom of this page.

1. Who Are We?

Herlev Pharma Service ApS
Herlev Hovedgade 195 A
2730 Herlev
Denmark

Email: info@herlevpharma.com
Website: https://www.herlevpharma.com/

2. What Personal Data Do We Process?

2.1 Information You Provide to Us

When you contact us by email, we may process the following information:

  • name
  • email address
  • telephone number
  • company and job title
  • the content of your enquiry
  • any other information you choose to provide.


Please do not send us sensitive or confidential personal data unless it is necessary and has been agreed with us in advance.

2.2 Information Collected When You Visit the Website

When you visit our website, we use Independent Analytics to obtain general statistics about how the website is used.

The following technical information may be processed in this connection:

  • pages visited
  • date and time of the visit
  • referral source
  • browser type and version
  • device type and operating system
  • approximate geographical location.


Independent Analytics does not use cookies or send analytics data to external servers. The data is stored in the website’s own WordPress database.

The visitor’s IP address and browser information are processed briefly to generate a one-way hashed visitor ID. The original IP address is not stored in the analytics database, and the hashed ID cannot be traced back to the original IP address.

Our web server may also record standard technical log data, such as IP address, time of access, the page requested, and technical errors. This information is used for operation, troubleshooting, and protection of the website.

3. Purposes and Legal Bases for Processing

We only process personal data where we have a lawful basis under the General Data Protection Regulation (GDPR).

3.1 Responding to Enquiries

If you contact us, we use your information to process and respond to your enquiry and to conduct any necessary correspondence with you.

Legal basis: Our legitimate interest in communicating with clients, business partners, and other stakeholders and in operating our business, pursuant to Article 6(1)(f) of the GDPR.

If your enquiry concerns entering into or performing a contract, the legal basis may also be Article 6(1)(b) of the GDPR.

3.2 Website Analytics, Operation, and Security

We process technical information to understand how the website is used, improve its content and functionality, and ensure its stability and IT security.

Legal basis: Our legitimate interest in operating, protecting, and improving our website, pursuant to Article 6(1)(f) of the GDPR.

3.3 Legal Obligations

In certain cases, we may be required to process and retain personal data to comply with applicable legislation or respond to requests from public authorities.

Legal basis: Compliance with a legal obligation, pursuant to Article 6(1)(c) of the GDPR.

We do not use personal data for automated decision-making or profiling that produces legal effects concerning you or similarly significantly affects you.

4. Cookies and External Links

Our website does not use cookies for analytics, profiling, or marketing.

The website may use a functional cookie to remember your selected language version. You can read more in our Cookie Policy.

The website also contains links to external websites, including Google Maps. When you click an external link, you leave our website. The relevant third party may then process information about your visit in accordance with its own privacy and cookie policies.

No content from Google Maps is loaded unless you choose to follow the link.

5. How Long Do We Retain Your Data?

We retain personal data only for as long as necessary for the purposes for which it was collected or for as long as required by law.

This means, among other things, that:

  • Information relating to enquiries is retained for as long as necessary to process the enquiry and for a reasonable period thereafter.
  • Correspondence relevant to a client or business relationship may be retained for as long as necessary to document that relationship.
  • Information included in accounting records or contractual documentation is retained in accordance with applicable legislation.
  • Website analytics and technical log data are retained in accordance with our configured settings and deleted or anonymised when no longer necessary.

6. Who Do We Share Personal Data With?

We may disclose personal data to or engage the following recipients:

  • providers of web hosting, email, IT support, operations, backup, and security services
  • professional advisers, such as accountants and lawyers, where necessary
  • public authorities, courts, or supervisory authorities where required by law or where necessary to establish, exercise, or defend legal claims.


Service providers that process personal data on our behalf may only process it in accordance with our instructions and are required to protect it.

We do not sell personal data.

7. Transfers Outside the EU/EEA

Some of our service providers may be established outside the EU/EEA or use servers located outside the EU/EEA.

If personal data is transferred to a country outside the EU/EEA, we ensure that a valid legal basis for the transfer is in place. This may include:

  • an adequacy decision adopted by the European Commission
  • the European Commission’s Standard Contractual Clauses
  • other lawful safeguards under applicable data protection legislation.


You may contact us if you would like further information about any such transfers and the safeguards used.

8. How Do We Protect Your Data?

We use appropriate technical and organisational security measures to protect personal data against unauthorised access, loss, misuse, alteration, and disclosure.

However, no electronic transmission or storage method is entirely risk-free, and we therefore cannot guarantee absolute security.

If we become aware of a personal data breach, we will handle it in accordance with applicable legislation and notify the Danish Data Protection Agency and affected individuals where required by law.

9. Your Rights

Under applicable data protection legislation, you have a number of rights. Depending on the circumstances, you may have the right to:

  • Access: Obtain confirmation of whether we process personal data about you and receive a copy of that data.
  • Rectification: Have inaccurate or incomplete information corrected.
  • Erasure: Have your personal data deleted in certain circumstances.
  • Restriction: Have the processing of your personal data restricted in certain circumstances.
  • Data portability: Receive information you have provided to us in a structured, commonly used, and machine-readable format where the relevant conditions are met.
  • Object: Object to processing based on our legitimate interests.
  • Withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before the consent was withdrawn.


If you wish to exercise any of your rights, please contact us at info@herlevpharma.com. We may need to verify your identity before processing your request.

You also have the right to lodge a complaint with:

The Danish Data Protection Agency (Datatilsynet)
Carl Jacobsens Vej 35
2500 Valby
Denmark

Website: https://www.datatilsynet.dk/

10. Information About Children

Our website and services are not intended for children under the age of 18, and we do not knowingly collect personal data about children through the website.

If you believe that a child has provided us with personal data, please contact us so that we can investigate the matter and delete the information where appropriate.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, for example if our processing of personal data, our website, or applicable legislation changes.

When the policy is updated, we will revise the date at the top of this page.

12. Contact

If you have any questions about this Privacy Policy or our processing of personal data, please contact us:

Herlev Pharma Service ApS
Herlev Hovedgade 195 A
2730 Herlev
Denmark

Email: info@herlevpharma.com